SHIPPING POLICY

We are accepting International Orders through emails only as the site cannot efficiently calculate shipping estimates. International clients may email us (zilpakala@gmail.com) and we will help them with processing orders offline. However if you want an order delivered in India, you may order via the shop 

We charge a non-refundable, flat shipping fee of INR 150 on all orders under INR 2499. Orders above INR 3000 enjoy free shipping across India.

Most orders are shipped within 2-3 working days and delivered within 5-8 working days from the date of dispatch.

We ship orders through multiple facilities – your order maybe split into multiple shipments based on product availability and to reduce shipping time.

The courier partner delivering your order cannot process an exchange or accept returns. All returns and exchanges need to be routed through Customer Care.

On placing your order, you will receive a confirmation e-mail. Once your order has been prepared for dispatch, you will receive details of the courier partner and tracking details of your parcel. You can also check the status of your order under “My Account”. If you need further assistance, email us at zilpakala@gmail.com or call/WhatsApp us at 

+91-9449072028

+91 90192 30836